RETURN

If you purchased a product from our website (www.tegadesign.com) and are not happy with it, you may return it for a full refund. Shipping costs and customs/import duties and taxes are non-refundable.

You may return your purchase within 30 days of fulfillment for a refund.

You can start a return or exchange at Return Product

The amount paid for the returned product will be refunded to the customer's bank account within 15 days from the return date.

EXCHANGE

You may exchange your purchase within 30 days of fulfillment.

You can start to exchange at Exchange Product

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@tegadesign.com.

 

European Union 14-day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.